Follow this advice if you're told by the NHS Test and Trace service that you've been in contact with a person who has coronavirus (COVID-19).
Stay at home for 14 days
If you're told you've been in contact with a person who has coronavirus:
stay at home (self-isolate) for 14 days from the day you were last in contact with the person – it can take up to 14 days for symptoms to appear
do not leave your home for any reason – if you need food or medicine, order it online or by phone, or ask friends and family to drop it off at your home
do not have visitors in your home, including friends and family – except for essential care
try to avoid contact with anyone you live with as much as possible
people you live with do not need to self-isolate if you do not have symptoms
How NHS Test and Trace will contact you
You'll be contacted by email, text or phone.
Text messages will come from the NHS. Calls will come from 0300 0135000.
Children under 18 will be contacted by phone wherever possible and asked for their parent or guardian's permission to continue the call.
You'll be asked to sign in to the NHS Test and Trace contact tracing website at https://contact-tracing.phe.gov.uk.
If you cannot use the contact tracing website, they will call you.
The NHS Test and Trace service will not:
ask for bank details or payments
ask for details of any other accounts, such as social media
ask you to set up a password or PIN number over the phone
ask you to call a premium rate number, such as those starting 09 or 087
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Please click 'IN' below to find out how the NHS Test and Trace service works