What we can deal with
Our team can assist you in all aspects of welfare benefits including:
Housing Benefit and Council Tax
Job Seeker's Allowance and Employment and Support Allowance applications and decisions
Personal Independence Payments (PIP) and Disability Living Allowance (DLA)
Working and Child Tax Credits
Benefit appeals and tribunals
Spare Room Subsidy (bedroom tax)
Discretionary Housing Payments (DHP)
Social Fund applications
How it works
Our team will assess your needs and if required assign an advisor to help you. Some cases will take a matter of days to resolve while others can take longer.
If we aren't able to help with your query, we will signpost you to an organisation who can.
CAB have been commissioned to deal with “First UC claims” but once clients have received their first full payment we can then support them with any issues around their claim up until then it would be still held with CAB. We can only support with mandatory reconsiderations and appeals as long as we have had some input with their claim i.e. helped after they have received their first full payment
If you are a resident, please click 'IN' to request a consultation.
We give advice to residents on:
how to switch your energy supplier
reducing electricity and gas use
energy and water debts
water saving freebies
keeping water bills low
energy grants such as the Warm Home Discount grant (£140 towards electricity bills if eligible)
reduced water tariffs
staying warm and well in the home
If you'd like a visit please click 'p' to go to Money and Energy saving Advice form below and our partner organisation will get in touch with you to book you up directly.