I am a carer or key worker who needs support

You’re looking after a relative or a friend who, because of age, physical or other disability, cannot manage at home without help, then you are considered to be a carer.

This can be a very rewarding role, but a very difficult one too, and there is a lot of support services available to help you.

It’s important to take care of yourself, and this includes your mental health.

If you’re struggling, reach out to one of the specialist services who are on hand to provide the advice needed to help.

Havering Carers Hub is a charity that provides information, support, advice, advocacy and social activities for carers within our borough.


For unpaid carers, there is also the charity Carers Trust who work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.


For young carers, Imago runs a specialised young carers service on behalf of the council which supports carers between the ages of 8-18.

Visit the Imago website


If you’re struggling financially or with a lack of support and need urgent access to supplies such as food and medicine, then please give the Havering resident coronavirus helpline a call on 0800 368 5201 between 9am to 5pm, Monday to Friday. They’re also available between 11am to 4pm on weekends and bank holidays for emergencies only.

You can also contact the team at covid19support@havering.gov.uk, or call 01708 961 111 for a free key worker counselling line.

NHS and other keyworkers have been under enormous pressure to care for us all during the coronavirus pandemic, and it’s important that they take care of themselves too. NHS in Mind offers free mental health support to all front-line workers in the NHS and other keyworker position.

Mental health professionals, therapists and counsellors are providing 30- or 60-minute sessions online or on the phone to help support, manage stress and anxiety, renew their energy and continue to do the vital work they’re doing


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